Deadline: 2026-11-30
Job Title: IT Assistant
Qualification:
• Diploma or degree in Information Technology, Computer Science or a related discipline, or equivalent practical experience.
• Entry-level IT support or Microsoft certifications preferred.
Experience:
• 1–3 years of hands-on IT helpdesk or desktop support experience.
• Experience in a hospital, university or another multi-department environment preferred.
Skills:
• Windows desktops and Microsoft 365.
• Printers, peripherals and basic LAN/Wi-Fi.
• Service desk and asset inventory tools.
• Basic Active Directory and user access processes.
• Hospital/university applications.
• User support, hardware/software setup and troubleshooting.
• Ticket logging, escalation and approved account setup.
• Device asset record maintenance.
• Basic network checks, documentation and safe handling of information

